Core Leadership Competencies

Clinical Excellence

Creating clinical cultures known for excellence in the delivery of high-quality patient care


  • Top quartile patient satisfaction scores
  • Top quartile faculty engagement scores
  • Top quartile patient outcome national benchmark scores (appropriate by specialty)
  • Established plan for continuous quality and patient safety improvement
  • Documented provider of choice
  • Ongoing effort to maintain or achieve US News Ranking(s)

Assessment Questions

  • What quality measures do feel are most important in your clinical programs?
  • What are your clinical strengths and where do you see opportunity to build clinical expertise and competency?
  • How do you proactively determine patient satisfaction, quality of patient care and position in marketplace?
  • How do you assure that your clinical programs are equitable?
  • Describe a quality improvement initiative you successfully led.
  • How would you rate the safety of your care delivery?


Pediatric Leadership Insight